Contact information
We'd Love to Hear From You
Have a question about a product, your order, shipping, or anything else? Our team is here to help.
At HotFindsDepot.ca, customer satisfaction is our top priority. We strive to respond to all inquiries as quickly as possible.
Customer Support
📧 Email: support@hotfindsdepot.ca
🕒 Response Time: Within 24–48 business hours
Order Support
Please include the following information when contacting us about an order:
- Full Name
- Order Number
- Email Address Used for Purchase
- Details of Your Inquiry
This helps us assist you faster.
Frequently Asked Questions
Where is my order?
Once your order ships, you will receive a tracking number via email so you can monitor its progress.
Can I modify or cancel my order?
Please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.
What if my item arrives damaged or defective?
Contact us within 7 days of receiving your order with photos of the issue, and our support team will work to resolve it promptly.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed
Our Commitment
We're committed to providing quality products, competitive pricing, and outstanding customer service. If you have any questions, concerns, or feedback, don't hesitate to reach out.
HotFindsDepot.ca
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