Shipping policy

Thank you for shopping at HotFindsDepot.ca. We are committed to delivering quality products to our customers as efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received and verified.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Please note that orders are not processed or shipped on weekends or holidays.

Shipping Times

Because we work with trusted fulfillment partners and suppliers located in different regions, shipping times may vary depending on your location and the product ordered.

Estimated Delivery Times

Region	Estimated Delivery Time
Canada	7–20 Business Days
United States	7–20 Business Days
United Kingdom	7–20 Business Days
Australia	10–25 Business Days
International	10–30 Business Days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

We currently offer Free Shipping on most orders.

Any applicable shipping fees will be clearly displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, you will receive tracking information via email.

Tracking updates may take several days to appear after shipment has been processed by the carrier.

Delays

While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to:

High order volumes
Customs inspections
Carrier delays
Weather conditions
Public holidays
Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, we may be unable to make changes or provide a refund.

Lost or Stolen Packages

HotFindsDepot.ca is not responsible for packages marked as delivered by the shipping carrier.

If you believe your package has been lost, please contact the shipping carrier directly and then reach out to our support team for assistance.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated.

Multiple Shipments

If your order contains multiple items, products may be shipped separately from different fulfillment centers. In such cases, you may receive multiple tracking numbers and packages.